Terms of use

To complete before launch: the identity of the data controller (legal name, address and a contact channel) must appear here. Data-protection law requires a channel for data-subject requests, and Stripe requires business identification to approve the account.

Last updated: 3 September 2026.

1. What Sherlock does

Sherlock takes a photograph you upload, derives a numeric signature of the face in it, and looks for similar faces on publicly reachable pages. The result is a list of profiles with the source platform, a direct link and a similarity score.

The score measures geometric closeness. It is not an identification. A high score means the link is worth opening and checking; it does not prove the two photos show the same person.

2. Who may use it

You must be 18 or older. By using the service you confirm you have the right to upload the photograph you upload.

3. Acceptable use

You may not use Sherlock to:

  • make employment, credit, housing, insurance or any other regulated decision;
  • locate, harass, stalk, intimidate or expose any person;
  • circumvent a protective order, court order or a request for no contact;
  • build databases, resell results or automate searches at scale;
  • upload photographs of minors.

Breaking these rules ends your access without refund and may be reported to the authorities.

4. Plans, billing and cancellation

One search costs one credit. Subscription plans renew automatically until cancelled and grant a number of searches per period. Credit packs are one-off payments and do not renew.

Cancellation happens inside the app and takes effect at the end of the paid period.

5. Refunds

If a search fails because of an error on our side, the credit is returned. A search that runs correctly and finds no profile still consumes the credit: the provider cost is incurred either way, and this is stated before purchase.

6. Availability and limits

The service depends on an external search provider and on the public pages that exist. We do not promise that a person will be found or that a score is correct. The service is provided as is.

7. Changes

These terms may change. Material changes are announced in the app before they take effect.

Contact: support@sherlocksearch.id. Write to us about your account, billing, data deletion or removal of an image. We reply in English, Portuguese and Spanish.